Política de frete

Shipping Policy – My Store

At My Store, we are committed to delivering your orders quickly and efficiently across Canada. Please read our shipping policy carefully.

1. Processing Time: Orders are typically processed within 1-3 business days (excluding weekends and holidays).
2. Shipping Locations: We currently ship across Canada only.
3. Shipping Methods & Delivery Time:
   • Standard Shipping: 5-10 business days.
   • Express Shipping: 2-5 business days (additional charges apply).
4. Shipping Rates: Shipping costs are calculated at checkout based on your location and order size.
5. Free Shipping: We offer free standard shipping on orders over $100 CAD.
6. Order Tracking: Once your order is shipped, you will receive a tracking number via email.
7. Delayed Shipments: While we aim for timely deliveries, unexpected delays due to weather, postal service disruptions, or other factors may occur.
8. Address Accuracy: Please ensure your shipping address is correct. We are not responsible for lost orders due to incorrect addresses.
9. Lost or Stolen Packages: If your package is lost or stolen, please contact us at [your email], and we will assist you in resolving the issue.
10. Returns & Refunds: Shipping fees are non-refundable for returned or exchanged items unless the item is defective or damaged.

If you have any questions regarding our shipping policy, feel free to contact us at [your contact info].

Thank you for shopping with My Store!